Call Us Now   or 0800 011 2231 Press below to contact us. Call Us NOW! 0800 011 2231 Office hours 9am to 5.30pm Monday to Friday.  0800 011 2231   email: info@reputationdefenders.co.uk Head Office, Reputation Defenders, Kemp House 152 to 156 City Road, London EC1V 2NX Terms and Conditions Please take the time to read our User Agreement below. The User Agreement addresses various rights and responsibilities of those who use the services offered by Reputation Defenders. SERVICES RENDERED You authorize us to advocate on your behalf to defend your online reputation. We are not your lawyer and cannot dispense legal advice, nor does this Agreement or the Services create any attorney-customer relationship or legal representation. If the Services rendered for you require that we collect information from you, then you agree to provide the information required by us, and understand that the better the information you provide the better results you'll see. You authorize us to use your information to create content on your behalf that Reputation Defenders will disseminate online. You authorize us to use the information you provide to create and publish web content. You grant us the right to publish any or all of the content you provide on any websites we deem fit for the purposes of the Services rendered. PAYMENT FOR SERVICES AND TERM OF SERVICES The payment is collected in full or in part as agreed by Reputation Defenders with the clients at the begining of the service. POSSESSION AND OWNERSHIP OF CONTENT All domain names and web sites created by Reputation Defenders on behalf of a client will thereafter be fully owned by the client and be registered in their names as such. LIMITATIONS ON USE OF SERVICES Reputation Defenders does not allow its service to be used for illegal activities, nor activities that Reputation Defenders deems improper for any reason whatsoever in its sole judgement. Reputation Defenders reserves the right to take preventative or corrective actions to protect itself and its customers, subscribers, and users. We reserve the right to refuse service to anyone, or to refuse to perform any type of service, at any time. Malicious or fraudulent use of the Services is absolutely forbidden. Reputation Defenders may notify the Customer at any time that Customer’s use of Reputation Defenders’s service violates Reputation Defenders’s judgement as to what constitutes an acceptable use of the services. Upon Reputation Defenders’s discovery that Customer’s use of the service violates Reputation Defenders’s opinion as to what constitutes an acceptable use of the Services, Reputation Defenders will notify Customer of the use which violates Reputation Defenders’s judgement and reserves the right to cancel any existing agreement for services with the Customer, and shall bear no responsibility to return to Customer any fees paid to Reputation Defenders thereunder. Users of Reputation Defenders must truthfully and accurately represent their identities in subscribing and using the Company's Services. You represent and warrant that you are truthfully representing your identity, and agree to release and hold harmless Reputation Defenders for any loss or damage to you resulting from a false or inaccurate representation of identity. INDEMNITY AND LIMITATION OF LIABILITY You agree that you will Indemnify and hold harmless Reputation Defenders, its members, officers, directors, and employees, from all claims arising out of or related to your access or use of, or your inability to access or use, Reputation Defenders's services, this Web site, or the information contained in this Web site or other web sites to which it is linked. Reputation Defenders does not guarantee the Service will be operable at all times or during any down time (1) caused by outages to any public Internet backbones, networks or servers, (2) caused by any failures of your equipment, systems or local access services, (3) for previously scheduled maintenance or (4) relating to events beyond Reputation Defenders's control such as strikes, riots, insurrection, fires, floods, explosions, war, governmental action, labor conditions, earthquakes, natural disasters, or interruptions in Internet services to an area where Reputation Defenders's servers are located or co- located. REFUND POLICY STATEMENT Reputation Defenders will refund fees on the proviso that Reputation Defenders has had the full opportunity to perform its services. No refunds shall be given by Reputation Defenders, or any other party, for any amounts paid for services, including, without limitation, any service charges or fees if this has not been the case. To cancel the service Reputation Defenders must be given fourteen days notice. Further, the Customer acknowledges and accepts the risk that Reputation Defenders may not succeed in suppressing all Internet content about the Customer. Reputation Defenders shall be excused from performance hereunder to the extent that performance is prevented, delayed or obstructed by causes beyond its reasonable control.